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What do I do if something is missing from my order?

If an item is missing please contact us via the message us page with your name and order number and we will resolve this for you.

 

What do I do if I have received the wrong item?

If you have received the wrong item please send it back to the following address, 14 Pine Avenue Gravesend Kent DA121QZ. Along with the item please state the original order number and your name. We will organise the correct item to be sent out to you. (UK customers only)

 

What do I do if I receive a faulty item?

Please send the item back to the following address, 14 Pine Avenue Gravesend Kent DA121QZ. Along with the item please state the fault, state the original order number and your name and we will review the item. 

 

What do I do if I need to amend my order after it has been placed?

We strive to get our orders sent as soon as possible, so unfortunatly we are unable to amend the original order details.

 

What do I do if the prices have changed since I placed my order?

Prices are subject to change at any time, for this reason we cannot refund any price differences.